Question 1

What is the Neurolife network and how does it differ from a single clinic?

Accepted Answer

Neurolife is a coalition of 22+ clinics across China and Uzbekistan working under shared clinical protocols and a single case manager. The network covers paediatric and adult rehabilitation centres, orthopaedic units of partner hospitals, the Microbiota Lab gut-microbiome programme, and Han's Biotech stem-cell therapy. The dcp-china.ru hub helps you pick the right clinic for a specific diagnosis, align the programme, and — if needed — transfer the patient between centres without losing the treatment history. If you are unsure which clinic fits, take the short quiz at /brief and we will suggest one in under a minute.

Question 2

How do we figure out which clinic in the network fits our case?

Accepted Answer

Each clinic has its own focus area. The flagship in Huizhou handles most paediatric neurological diagnoses. H&B Neurolife in Shangrao combines paediatric rehabilitation with biomedicine — stem cells and gut-microbiota regulation. Narodnaya Bolnica is strong in orthopaedics — surgery, post-operative rehab, Ponseti casting. Han's Biotech treats genetic disorders and severe trauma sequelae. Microbiota Lab specialises in autism spectrum and chronic gut-related conditions. The Tashkent clinic covers families from CIS countries who prefer to skip the long flight. The /clinics page shows a side-by-side comparison, and the /brief asks three questions — diagnosis, region, timing — to suggest matching centres.

Question 3

Which languages do clinics in the network speak?

Accepted Answer

All clinics speak Russian, English and Chinese as a baseline. Most Chinese centres have in-house Russian-speaking interpreters who stay with the family from arrival onward — at doctor consultations, during procedures, and for daily logistics. Clinics in Uzbekistan also work in Uzbek alongside Russian and English. Written documents — discharge summaries, reports, recommendations — are issued in Russian and English. For rarer languages (Spanish, Arabic, Turkish), please warn your case manager in advance and we will arrange an interpreter for the key consultations.

Question 4

How does treatment in China differ from treatment in Uzbekistan within the network?

Accepted Answer

The clinical protocols themselves are shared — doctors train together, use the same assessment scales, and maintain a common case history database. What differs is the surrounding context. Chinese centres offer a broader range of Traditional Chinese Medicine methods (acupuncture, taiji therapy, classical tuina massage) and longer 21–28-day inpatient cycles with on-site accommodation. Uzbekistan runs shorter 10–14-day cycles and accepts CIS citizens without a visa. The choice depends on the diagnosis, patient age, budget and travel convenience — your case manager will walk through it on a 20–30-minute call.

Question 5

How long is a rehabilitation course?

Accepted Answer

A standard rehabilitation course at the Chinese clinics is 21 days, extendable to 28 or 42 days when indicated. Uzbekistan clinics run shorter 10–14-day cycles and typically schedule 2–3 series per year. Some programmes follow their own timing: the Ponseti method for clubfoot involves 6–8 weekly castings plus bracing, the stem-cell course is 5–7 days of infusions with a follow-up at month 3, and the Microbiota Lab programme is 8 weeks with home-based intake and two on-site visits. The final plan is set by the attending physician after the first examination, based on severity, age and prior treatment.

Question 6

What does an individual treatment programme include?

Accepted Answer

The programme is built per patient after an in-person assessment by a panel — a neurologist, a rehabilitation physician, a TCM specialist, and an orthopaedist when relevant. A typical day includes 4–6 therapy sessions: physical therapy, occupational therapy, speech therapy, massage and acupuncture, and instrumental physiotherapy. Sessions alternate in intensity and run 25–45 minutes each. Once a week the team holds a review meeting, adjusts the plan and records a short video of progress. At the end of the course the family receives a detailed report in Russian and English with home-exercise recommendations and a schedule of follow-up visits.

Question 7

How is treatment coordinated if the patient goes through several programmes in different clinics?

Accepted Answer

One case manager is assigned to the family from the first consultation through the discharge of the final course. The case history lives in a shared network database — doctors at the next centre see all prior tests, treatment protocols and progress videos. For example, an orthopaedic surgery at Narodnaya Bolnica is typically chained with downstream rehabilitation at the paediatric centre in Huizhou or at the Tashkent clinic. When stem-cell therapy is needed, Han's Biotech receives the previous discharge automatically. The family does not have to re-deliver documents or repeat assessments — the handoff between clinics happens inside the network.

Question 8

How much does a course cost at a network clinic?

Accepted Answer

Cost depends heavily on the clinic and the programme. A baseline 21-day paediatric rehab course in China starts from 4,500 USD excluding accommodation; orthopaedic surgery with recovery from 8,000 USD; a full Han's Biotech stem-cell cycle from 15,000 USD. Uzbekistan courses are 30–40% cheaper thanks to lower logistics overhead. The final estimate is built after the initial consultation once the physician sets the therapy mix and duration. Per-clinic price ranges are listed on /prices, and the case manager will send you the current monthly figure on request.

Question 9

What is included in the price and what is paid separately?

Accepted Answer

The course price covers: the initial panel assessment, all scheduled therapy sessions, instrumental physiotherapy, programme medications, weekly progress reviews, and the final two-language report. Russian-speaking interpreter support during consultations is included at most clinics. Paid separately: accommodation (clinic-recommended apartments or a hotel), meals, flights and visa fees, and any diagnostics outside the programme (for example, MRI under sedation for younger children). The case manager sends an itemised estimate before contract signing so there are no surprises on site.

Question 10

Can treatment be paid in instalments or in parts?

Accepted Answer

Yes, every network clinic accepts staged payments. The standard split is 30% upfront to lock the start date, with the remainder due on the admission day. For long programmes — stem-cell therapy or rehab series — payment can be divided into 3–4 interest-free instalments, agreed with the case manager when signing the contract. Bank transfers are accepted in USD, EUR, CNY and RUB; clinics in Uzbekistan also take UZS cash or card. The network does not issue credit lines directly, but partners in Russia and Kazakhstan offer targeted medical loans against the clinic's invoice package.

Question 11

Is a visa required to attend a network clinic?

Accepted Answer

Chinese clinics require an M (medical) or L (tourist) visa depending on the course length and country of departure. Russian and Kazakh citizens can use a simplified entry scheme for up to 30 days; for longer stays the case manager arranges an invitation letter from the receiving clinic. Uzbek citizens entering China through the medical corridor need an M visa, processed against the clinic's invitation in 7–10 business days. Most CIS citizens enter the Uzbekistan clinics without a visa. A detailed breakdown by country sits in /contacts → «Visa» section, and the case manager will send you a step-by-step list tailored to your passport.

Question 12

Where do families stay during treatment?

Accepted Answer

Chinese clinics have recommended apartments and hotels within walking distance — 5–15 minutes from the centre. The standard option is a self-contained room with a kitchen for 2–4 people, from 25 USD per night, bookable through the case manager at a corporate rate. Adapted rooms are available for families with mobility needs: wider doorways, bathroom grab bars, walk-in showers. In Uzbekistan most patients stay at home and visit the clinic on an outpatient basis, or rent a flat nearby via short-term rental services. For courses longer than 21 days, accommodation discounts are negotiated separately.

Question 13

Who handles arrival logistics — pickup, transfer, daily life?

Accepted Answer

Each family is assigned a Russian-speaking case manager who stays available on WhatsApp and Telegram around the clock. They meet you at the airport with a sign, drive you to the apartment by transfer (included in the standard package for courses from 21 days onward), help with a local SIM card and taxi apps, and accompany you to the first examination. During the course the case manager handles daily logistics — from changing rooms to arranging an after-hours doctor visit. In a medical emergency they contact the on-call neurologist or orthopaedist directly. After you return home the case manager remains reachable for another 30 days to clarify the discharge recommendations.

Question 14

Which documents do we need to send before arrival?

Accepted Answer

Baseline pack: medical history extracts from the past year, reports from relevant specialists (neurologist, orthopaedist, geneticist — depending on the diagnosis), MRI or CT scans with the original disc when available, and 1–2 minute videos of motor activity for tone and progress assessment. For young children — the vaccination chart and a paediatrician's clearance for air travel. Documents go to the case manager in any format (PDF, JPG, messenger photos). The clinical panel uses them to draft a preliminary programme plan and a cost estimate before you leave home — turnaround is 3–5 business days.

Question 15

Do medical records need to be translated into Russian or Chinese?

Accepted Answer

Documents in Russian, English, Uzbek or Chinese are accepted without translation — network doctors read all of these. For other languages (Spanish, Arabic, Turkish, Farsi) the patient arranges translation, or we engage an in-house clinic translator at 12 USD per page with a 2–3 business day turnaround. Medical documents do not require notarisation — clinics accept plain copies. Exception: genealogy records and informed consents for complex procedures (stem-cell therapy, orthopaedic surgery for children under 14) require notarised originals on admission. The case manager will send a pre-arrival checklist for these.

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