1. General Provisions
These Terms of Use (hereinafter — the Agreement) govern the relationship between the DCP China coordination platform (hereinafter — the Operator) and the website user (hereinafter — the User).
Using the website signifies the User's full and unconditional acceptance of the terms of this Agreement. If the User does not agree with the terms, they must stop using the website.
The Operator reserves the right to change the terms of the Agreement unilaterally. Changes take effect from the moment of publication on the website.
2. Description of Services
The website provides information about the DCP China network of rehabilitation clinics and helps match users with a clinic based on diagnosis. Information on the website is for reference purposes only and does not constitute a public offer.
The Operator provides the following services:
- Information about network clinics and their specializations
- Matching the user with a clinic based on the stated diagnosis and preliminary matching by clinic profile
- Forwarding the User's request to the selected network clinic
- Coordination between the User and the clinic: documents, translation, travel arrangements
Specific terms of medical service provision are determined by an individual contract between the User and the selected network clinic, not with the Operator.
3. User Rights and Obligations
The User has the right to:
- Receive information about network clinics and the Operator's services
- Send requests and inquiries through feedback forms
- Submit a request for clinic matching
- Receive answers to questions about clinic matching and travel arrangements
The User undertakes to:
- Provide accurate information when filling out forms
- Not use the website for unlawful purposes
- Not distribute information discrediting the Operator or network clinics
- Respect the Operator's intellectual property rights
- Not copy or distribute website materials without permission
4. Operator Rights and Obligations
The Operator has the right to:
- Change website content without prior notice
- Suspend website operation for maintenance
- Decline to match a clinic if the data required to route the request is insufficient
- Use anonymized data for statistics and analytics
The Operator undertakes to:
- Ensure the protection of Users' personal data
- Provide accurate information about network clinics
- Respond to User inquiries within a reasonable time
- Comply with personal data protection legislation applicable to the Operator's activities
5. Limitation of Liability
Information on the website is provided "as is" and is for reference purposes only. The Operator is not responsible for possible inaccuracies or typos.
Information on the website does not replace a doctor's consultation. All treatment decisions are made by the network clinic only after an in-person consultation with a specialist and review of medical documentation; the Operator does not make medical decisions.
The Operator is not liable for:
- Actions of third parties, including internet service providers
- Temporary unavailability of the website due to technical reasons
- Losses arising from the use or inability to use the website
- The quality and results of medical services provided by network clinics, or the content of external websites linked from this site
6. Intellectual Property
All website materials (texts, images, design, logos, trademarks) are intellectual property of the Operator or its partners.
Use of website materials without written permission of the Operator is prohibited. Citation with a mandatory reference to the source is permitted.
7. Medical Disclaimer
Information about treatment methods, procedures, and their effectiveness is provided based on network clinics' experience and does not guarantee similar results for every patient. The Operator does not provide medical services and does not independently verify this information.
Rehabilitation results are individual and depend on many factors: diagnosis, age, general health, regularity of sessions, and other circumstances.
Treatment decisions should be based on consultation with the selected clinic's qualified medical specialists.
8. Dispute Resolution
All disputes and disagreements arising in connection with the use of the website shall be resolved through negotiations.
If an agreement cannot be reached, the dispute shall be referred to a court in accordance with applicable law.
9. Final Provisions
This Agreement comes into effect from the moment the User begins using the website and is valid indefinitely.
The invalidity of individual provisions of the Agreement does not invalidate the Agreement as a whole.
Questions and inquiries can be sent to the contact details provided on the website.
10. Contact Information
For any questions, you may contact us:
- Email: info@dcp-china.ru
- +86 136 8088 0512